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FAQs

 

No, we only ship to one address. As a member this information is saved. As a guest you will need to enter your delivery address. Please note we do not ship outside of Australia or to PO Boxes. If your order is a Gift you have an option to send to different address.
You can click on “forgot my password” at sign in. You will be sent an email to your registered email address with an option as to re-setting your password.
Yes. You will need to login to your own Paypal account and cancel your "recurring subscription". We cannot cancel this as we do not have your Paypal login details. Once you login to your Paypal account, click on profile (top right), then click on "profile and settings" then click on "financial information" and click on "my pre-approved payments". If you have any problems please contact us help@thecraftbeermarket.com.au
Unfortnately, once you cancel your recurring subscription within your paypal login, your membership automatically cancels. So if you are intendeding on cancelling your membership you should spend your money in your craft beer wallet first, otherwise you dont get the deals and shipping that a monthly member is entitled to.
Your credit card will be debited $40 once a month. The date it will be debited will depend on the day you registered to become a member of The Craft Beer Market Company. For example, if you signed up to become a member on the 24th February 2016, you will be debited $40 on that day you sign up and then debited every month ongoing. Your new credit will be added to your wallet automatically
Yes you do! As a member of The Craft Beer Market Company you will automatically be entitled to FREE shipping anywhere within Australia on any order above $90. You will also be entitled to very competitive prices that you wont be able to resist.
As soon as you sign up as a member of the Craft Beer Market your credit card will be debited $40 and that $40 will instantly appear in your Craft Beer Wallet as credit to use within the store. When you sign in to purchase from the store as a member you will be able to see in the top right corner how much credit remains in your account.
Yes absolutely! Simply use the Send Credit to a Friend tool in your account profile
 
No, unfortunately, as a guest there will be a delivery fee (per box) anywhere within Australia. FREE Shipping above $90 is only offered to our Craft Beer Market members.
Guest freight charges are;
NSW / ACT $10    
VIC / QLD / S.A / TAS $15  
W.A / N.T $20
Please send us an email and tell us want you would like us to stock, and we may be able to source the beer or cider and have it available to buy through our store. Please email any requests to help@thecraftbeermarket.com.au
At no time has The Craft Beer Market Company done it’s own testing, but we have sought verification from the manufacturers and have only indicated products as Gluten Free when they have had their own independent testing done.